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95 Cedar Street - Newington, CT 06111-2603 - Phone: (860) 665-8700

 Ask a Librarian

Ask a Question in Person
Ask a Question
In Person

Ask a Question by Telephone
Ask a Question
By Telephone

E-mail a Question
Ask a Question
by E-Mail


Ask a Question in Person

Reference librarians are available when the library is open. Click here for the hours and directions to the Lucy Robbins Welles Library.


Ask a Question by Telephone

Call us for answers to brief factual questions, information about the library’s collection and services and suggestions on how to proceed with more complex research.

Call 860-665-8700.


Ask a Question by E-mail

What is it? 

The library’s E-mail Reference Service enables you to ask questions online and receive answers by e-mail. 

What kinds of questions do we answer? 

We answer brief factual questions. We may also direct you to other sources, such as web pages, library online resources or print material, where you will find information about your topic. 

If your question is in-depth or complicated, you may call or visit the library during regular hours.  A reference librarian will be glad to assist you. 

Please also note that our Online Resources are available to you 24/7, although some may require a Lucy Robbins Welles Library card number.

Who answers your questions? 

The librarians of the reference department receive and answer your questions. 

When will you receive a response? 

Upon receipt of your question, you will receive e-mail verifying that your question has been received. You may expect an answer within 24 hours (Monday to Friday, holidays excepted.) If you need an answer by a certain date, please be sure to specify this in your request.