Town Operations Update

In an effort to help reduce the spread of the Coronavirus - (COVID-19), beginning on Monday, March 23, 2020, Town of Newington Offices will be closed to the public until further notice.

At this time town employees will still be staffing offices.  Residents, visitors or businesses are asked to contact departments by telephone, email or available online services. Face to face visits will be handled by appointment only and on a case by case basis.

An online directory with primary contact information for our departments and staff can be found on the Town’s website located at https://www.newingtonct.gov/directory.aspx

More information about (Coronavirus *COVID-19) from the town of Newington Can be found at https://www.newingtonct.gov/COVID19

Town Hall Office Hours

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8500.  Staff will be available during regular business hours by telephone or email.   
  • An online directory with primary contact information for our departments and staff can be found on the Town’s website located at https://www.newingtonct.gov/directory.aspx.
  • Online information can be found at https://www.newingtonct.gov
  • Additional Department information is listed below.

Building Department

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8580.  Staff will be available during regular business hours by telephone or email.
  • Building permits will be accepted via our online permit center or U.S postal mail
  • The Building Department is still reviewing projects.
  • Residential exterior inspections are still available. Interior residential inspections are handled on a case by case basis. Please contact building department. 
  • Commercial inspections are still available,
  • Online information can be found at https://www.newingtonct.gov/1167/Building

Engineering Department

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8570.   Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1204/Engineering

Fire Department

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-667-5900.   Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1240/Fire

Fire Marshal

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-667-5910.  Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1278/Fire-Marshal

Highway Garage / Sanitation

  • Hours of Operation: Monday - Friday 7:00 a.m. to 3:30 p.m. Highway Main # 860-667-5810 /Sanitation 860-667-5874 .  Staff will be available during regular business hours by telephone or email.
  • Landfill permits and over-sized bulky waste scheduled pickups can be coordinated by phone @860-667-5874.
  • Landfill Hours of Operation:  Saturday and Sunday 9:00 a.m. to 5:00 p.m.
  • Online information can be found at https://www.newingtonct.gov/1291/HighwaySanitation

Human Services

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8590.  Staff will be available during regular business hours by telephone or email.
  • Food Bank Hours of Operation: Tuesday 12:00 p.m. – 3:00 p.m. & Thursday (9:00 a.m. – 12:00 p.m.). * Appointments for Food Bank services can be scheduled on Tuesdays and Thursdays between 9:00 a.m. – 4:00 p.m. (860-665-8590).
  • Financial case work/services are being handled by telephone.
  • Donations may be brought them to the Newington Town Hall Government Center entrance and placed in a shopping cart in the lobby that Please call 860-665-8590 to notify us of the donation.  Thank you for your support!
  • Online information can be found at https://www.newingtonct.gov/2431/Human-Services

Lucy Robbins Welles Library

  • Hours of Operation: Monday- Thursday 9:00 a.m. - 7:00 p.m. and Friday 10:00 a.m. -5:00 p.m.  Main # 860-665-8700.  Staff will be available during regular business hours by telephone or email.
  • The Lucy-to-Go Curbside Service 
    • Patrons can place holds on library materials on our website or call the library to request materials. When materials are available patrons are notified.  They contact the library and make arrangements for next day contactless curbside pick-up.
    • Curbside pick-up hours are: Monday – Friday 10:00 a.m. – 1:00 p.m. and 4:00 p.m. – 6:00 p.m. and Friday 10:00 a.m. – 1:00 p.m.
      Information assistance for patrons of all ages by phone or email during the hours the library is open.
      Help patrons find a good book by phone, email or from the library’s website.
  • Patrons can get a new library card even though the building is closed. The library card application is available from the library’s website or the application can be mailed to them. Patrons can mail it back with a picture of their license or a valid form of ID or email this information as well. A new library card will be sent to their home address.
    • Patrons can also apply for a temporary library card online to be able to access digital materials only until they are able to get a permanent card.
  • Patrons have 24/7 access to the library’s online catalog, the website and the library’s vast digital collection. To see a list of our digtal services go to https://www.newingtonct.gov/2779/Digital-Services
  • The two book drops are open 24/7. The book drops are emptied 5 days a week. Returned materials are quarantined for 3 days before staff touches the items to check them back in. There are no fines accrued during this quarantine time.
  • The library is offering virtual programming this summer. No in-person programming is planned during the summer. Video recordings available from the library’s website, Facebook Live and Zoom are the formats being used to offer the programs. Programs are available for kids, teens and adults. Some of the programs are collaborative with other town departments.
  • There will be summer programs for kids, teens and adults. The programs will be online although we will help patrons participate if they cannot do it online.
  • Staff has been working with schools to provide the physical and digital materials the students will need for summer learning.
  • Online information can be found at https://www.newingtonct.gov/2428/Library

Parks and Recreation

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8666.  Staff will be available during regular business hours by telephone or email.
  • All Newington Parks and Recreation programs, activities, and events are canceled until further notice.
  • Opportunities for passive recreation, including walking trails, while exercising proper social distancing, remain open to the public.
  • Residents are asked to completely stay off all park and school facilities. Park and school facilities include: all sport fields, outdoor fitness equipment, skate park, playgrounds, tennis courts, basketball courts, pickle ball courts, bocce courts, horseshoe courts, and volleyball courts.
  • Online information can be found at https://www.newingtonct.gov/2429/Parks-Recreation

Police Department Hours

  • Hours of Operation: 24/7/365. Main # 860-666-8445
  • The Police Department is requesting that all non-emergency calls for service or public safety information be directed to 860-666-8445.
  • Emergency Calls for Service should be directed to 911.
  • The Police Department lobby will remain open to the public but telephone calls are preferred.
  • Police Records and Report Requests – An electronic form has been placed on the department’s webpage.  The form and instructions are located at https://www.newingtonct.gov/FormCenter/Police-Department-8/Record-Request-102.
  • Online information can be found at https://www.newingtonct.gov/2427/Police

Revenue /Tax Collector

Senior and Disabled Center

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8778.  Staff will be available during regular business hours by telephone or email.
  • Food Services
    • Meals on Wheels delivered Monday through Friday to residents aged 60+.  Registration required and available by telephone. (860) 665-8778
    • Grab and Go Lunches available to residents aged 60+ with weekly pick up or drop off of 5 complete lunches. Registration required and available by telephone. (860) 665-8778
    • Volunteer Grocery Shopping available Monday through Friday to Newington residents who are 60+ or at high risk.  Registration required and available by telephone. (860) 665-8778
  • Outreach and Social Services
    • Social worker is available by telephone and email for information and referral, benefits assistance and casework.
    • Applications for Renters Rebate are being processed by mail and telephone.
    • Weekly robocall to Senior and Disabled Center resident members each Friday.
    • Weekly email to members with program updates.
    • Monthly “Connection” newsletter available online and by mail with information about Senior & Disabled Center programs and services, COVID-19 and other health-related information and resources, and activities Durable Medical Equipment loan closet available on a limited basis.
    • Frequent posts on the Center’s Facebook page with information and activities and occasional Facebook Live updates.
  • Transportation
    • Dial-A-Ride is providing limited transportation for critical medical appointments that are non-urgent (e.g. not sick visits).
    • The Out of Town Medical transportation program (Curtain) has continued.
  • Programs and Activities (call to sign up):
    • Telephone bingo is available to members each Tuesday and Thursday at 1:00 p.m. 
    • Aging Mastery Program® will be offered Tuesdays from 10-11:30 a.m. from June 30 to August 31 via Zoom
    • Pen Pal program with the Wood County, OH Committee on Aging
    • Scheduled virtual programs for June include (call for Zoom info):
      • American History Lecture Series – Friday June 12th & Friday June 19th at 1:00 p.m.  Professor Jared Day will present the next installments of this popular series.  The topic for June is “Woodrow Wilson: Twentieth Century Idealist and Visionary” 
      • Lyft & Learn Session – Thursday, June 19th at 2:00 p.m.  Join Center Director Dianne Stone to discuss how to use rideshare services such as Lyft and how ridesharing can benefit you or a loved one now or in the future. 
      • Veterans’ Coffee Hour – Friday, June 19th at 1:00 p.m.  All who have served are welcome to join in the comradery of a Zoom virtual coffee hour.
      • Coffee Hour with Town Manager Keith Chapman – Thursday, June 25th at 3:00 p.m.  Join the Town Manager in this informal Zoom virtual coffee hour to discuss what’s going on around Town.
      • Crafts with Karen – Mandala Cards – Friday, June 26th at 1:00 p.m.   Grab a snack and join us via zoom for an afternoon of crafting and conversation!  Follow along as the Center’s own Karen Halpert shows you how to make these stunning creations! No artistic experience required.
      • Making the Most of Your Tele-Medicine Visit - Thursday, July 2nd, 10:00 a.m. Telehealth and virtual doctor appointments have become a vital part of our health care regimen.  Learn how to prepare and what you can expect during the appointment.  Presented by Hartford Healthcare.
  • Online information can be found at https://www.newingtonct.gov/2432/Senior-Disabled-Center

Parks and Recreation

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8666.  Staff will be available during regular business hours by telephone or email.
  • All Newington Parks and Recreation programs, activities, and events are canceled until further notice.
  • Online information can be found at https://www.newingtonct.gov/2429/Parks-Recreation

Human Services

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8590.  Staff will be available during regular business hours by telephone or email.
  • Food Bank Hours of Operation: Tuesday 12:00 p.m. – 3:00 p.m. & Thursday (9:00 a.m. – 12:00 p.m.). * Appointments for Food Bank services can be scheduled on Tuesdays and Thursdays between 9:00 a.m. – 4:00 p.m. (860-665-8590).
  • Financial Casework services will be conducted via phone interviews. We will interview you via phone to determine your situation, identify need and possible resource referrals and develop a plan for possible assistance. We will ask that you send required documentation to us via email, mail, or text when possible. We will work together with you to determine the best method for receiving documentation and any necessary signatures.
    • Fuel, utility, and MDC assistance
    • Assistance applying for unemployment Compensation
    • Assistance applying for & tracking stimulus payments
    • Housing Needs- shelters, rental assistance
    • Assistance in applying for Social Security: disability, widow’s benefits, retirement benefits, SSI
    • Medical coverage counseling: CHOICES, Medicare, HUSKY, AHCT, private insurance, Patient Assistance Funds-Hospital
    • SNAP applications, T19, MSP, HUSKY applications
  • Safe Homes Referrals
    • Assist in securing resources & developing resolution plan for houses with unsafe conditions such as blight, hoarding, etc.
  • Food Bank
    • New households can apply for assistance with food through the food bank via phone
    • Grab & Go- no contact pick-up of pre-packed food & household necessities
    • Delivery of pre-packed food & household necessities
  • Clinical counseling needs (youth, families & adults) will be assessed via phone intake.
    • Referrals will be made to treatment providers or ongoing sessions will be scheduled and conducted via phone or virtual platform. We will, however, strive to be flexible in format of service delivery to best meet the needs of each individual client. These are stressful times- please take care of yourself and do not hesitate to contact us.
  • Positive youth development programs -Call 860-665-8594 for registration info.
    • Zoom meetings with LEAD Group- youth mentorship, leadership development
    • Outdoor Summer Youth Adventure program- open to youth entering 7th, 8th, & 9th grade
  • Human Services Virtual Presentations in collaboration with the Library, Senior & Disabled Center aired on NCTV.
    • Youth Response to current times: identifying stress & anxiety & learning coping skills
    • Mindfulness for Adults
    • Mindfulness for Teens
    • Youth Connections with Rik
    • Prevention Partnership facilitated by Gary Turco: Prevention of Youth Substance Use in Newington Youth
    • SACS Series: Internet Safety, Safe Dating
    • Human Services: Update of Resources & Services
    • CCHD- Update on Covid, Preparation for upcoming Flu season
  • ADA Coordinator
    • Contact for Covid 19 – questions re compliance with Governor’s guidance
  • Online information can be found at https://www.newingtonct.gov/2431/Human-Services

Engineering Department

 Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8570.   Staff will be available during regular business hours by telephone or email.

Online information can be found at https://www.newingtonct.gov/1204/Engineering