Town Operations Update

In an effort to help reduce the spread of the Coronavirus - (COVID-19), beginning on Monday, March 23, 2020, Town of Newington Offices will be closed to the public until further notice.

At this time town employees will still be staffing offices.  Residents, visitors or businesses are asked to contact departments by telephone, email or available online services. Face to face visits will be handled by appointment only and on a case by case basis.

An online directory with primary contact information for our departments and staff can be found on the Town’s website located at https://www.newingtonct.gov/directory.aspx

More information about (Coronavirus *COVID-19) from the town of Newington Can be found at https://www.newingtonct.gov/COVID19

Town Hall Office Hours

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8500.  Staff will be available during regular business hours by telephone or email.   
  • An online directory with primary contact information for our departments and staff can be found on the Town’s website located at https://www.newingtonct.gov/directory.aspx.
  • Online information can be found at https://www.newingtonct.gov
  • Additional Department information is listed below.

Building Department

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8580.  Staff will be available during regular business hours by telephone or email.
  • Building permits will be accepted via our online permit center or U.S postal mail
  • The Building Department is still reviewing projects.
  • Residential exterior inspections are still available. Interior residential inspections are handled on a case by case basis. Please contact building department. 
  • Commercial inspections are still available,
  • Online information can be found at https://www.newingtonct.gov/1167/Building

Engineering Department

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8570.   Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1204/Engineering

Fire Department

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-667-5900.   Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1240/Fire

Fire Marshal

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-667-5910.  Staff will be available during regular business hours by telephone or email.
  • Online information can be found at https://www.newingtonct.gov/1278/Fire-Marshal

Highway Garage / Sanitation

  • Hours of Operation: Monday - Friday 7:00 a.m. to 3:30 p.m. Highway Main # 860-667-5810 /Sanitation 860-667-5874 .  Staff will be available during regular business hours by telephone or email.
  • Landfill permits and over-sized bulky waste scheduled pickups can be coordinated by phone @860-667-5874.
  • Landfill Hours of Operation:  Saturday and Sunday 9:00 a.m. to 5:00 p.m.
  • Online information can be found at https://www.newingtonct.gov/1291/HighwaySanitation

Human Services

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8590.  Staff will be available during regular business hours by telephone or email.
  • Food Bank Hours of Operation: Tuesday 12:00 p.m. – 3:00 p.m. & Thursday 9:00 a.m. – 12:00 p.m. * Appointments for Food Bank services can be scheduled on Tuesdays and Thursdays during time periods previously noted. If you are unable to pick up food – deliveries can be scheduled by calling (860-665-8590).
  • Financial case work/services are being handled by telephone appointments.
  • Donations may be brought  to the Newington Human Services entrance and placed in a shopping/mail cart just outside our doors. You can also call 860-665-8590 to notify us that you are here with a donation and we will meet you at the door.  Thank you for your support!
  • Online information can be found at https://www.newingtonct.gov/2431/Human-Services

Lucy Robbins Welles Library

  • Hours of Operation: Monday- Thursday 9:00 a.m. - 7:00 p.m. and Friday 10:00 a.m. -5:00 p.m.  Main # 860-665-8700.  Staff will be available during regular business hours by telephone or email.
  • The Lucy-to-Go Curbside Service 
    • Patrons can place holds on library materials on our website or call the library to request materials. When materials are available patrons are notified.  They contact the library and make arrangements for next day contactless curbside pick-up.
    • Curbside pick-up hours are: Monday – Friday 10:00 a.m. – 1:00 p.m. and 4:00 p.m. – 6:00 p.m. and Friday 10:00 a.m. – 1:00 p.m.
      Information assistance for patrons of all ages by phone or email during the hours the library is open.
      Help patrons find a good book by phone, email or from the library’s website.
  • Patrons can get a new library card even though the building is closed. The library card application is available from the library’s website or the application can be mailed to them. Patrons can mail it back with a picture of their license or a valid form of ID or email this information as well. A new library card will be sent to their home address.
    • Patrons can also apply for a temporary library card online to be able to access digital materials only until they are able to get a permanent card.
  • Patrons have 24/7 access to the library’s online catalog, the website and the library’s vast digital collection. To see a list of our digital services go to https://www.newingtonct.gov/2779/Digital-Services
  • The two book drops are open 24/7. The book drops are emptied 5 days a week. Returned materials are quarantined for 3 days before staff touches the items to check them back in. There are no fines accrued during this quarantine time.
  • The library is offering virtual programming this summer. No in-person programming is planned during the summer. Video recordings available from the library’s website, Facebook Live and Zoom are the formats being used to offer the programs. Programs are available for kids, teens and adults. Some of the programs are collaborative with other town departments.
  • There will be summer programs for kids, teens and adults. The programs will be online although we will help patrons participate if they cannot do it online.
  • Staff has been working with schools to provide the physical and digital materials the students will need for summer learning.
  • Online information can be found at https://www.newingtonct.gov/2428/Library

Parks and Recreation

  • Hours of Operation: Monday-Friday 8:30 a.m. to 4:30 p.m. Main # 860-665-8666.  Staff will be available during regular business hours by telephone or email.
  • All Newington Parks and Recreation programs, activities, and events are canceled until further notice.
  • Opportunities for passive recreation, including walking trails, while exercising proper social distancing, remain open to the public.
  • Online information can be found at https://www.newingtonct.gov/2429/Parks-Recreation

Police Department Hours

  • Hours of Operation: 24/7/365. Main # 860-666-8445
  • The Police Department is requesting that all non-emergency calls for service or public safety information be directed to 860-666-8445.
  • Emergency Calls for Service should be directed to 911.
  • The Police Department lobby will remain open to the public but telephone calls are preferred.
  • Police Records and Report Requests – An electronic form has been placed on the department’s webpage.  The form and instructions are located at https://www.newingtonct.gov/FormCenter/Police-Department-8/Record-Request-102.
  • Online information can be found at https://www.newingtonct.gov/2427/Police

Revenue /Tax Collector

Senior and Disabled Center

  • Hours of Operation: Monday-Friday 8:40 a.m. to 4:30 p.m. Main # 860-665-8778.  Staff will be available during regular business hours by telephone or email.
  • Food Services
    • Meals on Wheels delivered Monday through Friday to residents aged 60+.  Registration required and available by telephone. (860) 665-8778
    • Grab and Go Lunches available to residents aged 60+ with weekly pick up or drop off of 5 complete lunches. Registration required and available by telephone. (860) 665-8778
    • Volunteer Grocery Shopping available Monday through Friday to Newington residents who are 60+ or at high risk.  Registration required and available by telephone. (860) 665-8778
  • Outreach and Social Services
    • Social worker is available by telephone and email for information and referral, benefits assistance and casework.
    • Applications for Renters Rebate are being processed by mail and telephone.
    • Weekly robocall to Senior and Disabled Center resident members each Friday.
    • Weekly email to members with program updates.
    • Monthly “Connection” newsletter available online and by mail with information about Senior & Disabled Center programs and services, COVID-19 and other health-related information and resources, and activities Durable Medical Equipment loan closet available on a limited basis.
    • Frequent posts on the Center’s Facebook page with information and activities and occasional Facebook Live updates.
  • Transportation
    • Dial-A-Ride is providing limited transportation for critical medical appointments that are non-urgent (e.g. not sick visits).
    • The Out of Town Medical transportation program (Curtain) has continued.
  • Programs and Activities (call to sign up):
    • Telephone bingo is available to members each Tuesday and Thursday at 1:00 p.m. 
    • Aging Mastery Program® will be offered Tuesdays from 10-11:30 a.m. from June 30 to August 31 via Zoom
    • Pen Pal program with the Wood County, OH Committee on Aging
  • Online information can be found at https://www.newingtonct.gov/2432/Senior-Disabled-Center