Why am I required to get an account before using the system?
All users of the system must get an account, with a user name and password. This will allow the system to store your applications and other information. For contractors, license information will be verified with the Department of Consumer Protection as part of the process of getting an account.

For more information, or if you having problems using the system, please call 617-577-9000, ext. 108.

Show All Answers

1. Why am I required to get an account before using the system?
2. How secure is my information?
3. When is a permit required?
4. What are the fees associated with getting a permit?
5. Does it cost extra to apply online?
6. Who may apply for a permit?
7. Who can do the work?
8. How long will it take for me to get a permit?
9. Why should I get a permit?
10. How do I submit plans or other documents as part of my permit application?
11. How was this system developed and paid for?
12. What do I need to obtain a permit?