Out of Town Medical Transportation

The Out of Town Medical Transportation program is a door to door service offered to seniors and people with disabilities in Newington to provide transportation for medical appointments only in neighboring communities. We offer this service in collaborative contract with the Towns of Wethersfield and Rocky Hill through a grant from the State of Connecticut. The vehicle that picks you up will likely be from Ambassador Limousine.

Service Area

Transportation is available for medical appointments in the following communities only:

  • Bloomfield New Britain
  • East Hartford Rocky Hill
  • Farmington Hartford
  • West Hartford Glastonbury
  • Wethersfield

Medical transportation for Newington will continue to be offered by our own Dial-A-Ride service.

Who Can Use This Service

Newington residents who are 55 and older or who have a disability in accordance with the Americans with Disabilities Act. Residents who are eligible for Medical Transportation Services through Medicaid are not eligible for this service. Passengers must register for the Out of Town Medical Transportation program with the Newington Senior and Disabled Center. You must register to use this service even if you are already registered with Dial-A-Ride.

Transportation will only be provided for medical services that are not otherwise available in Newington.

Note: Wheelchair accessible vehicles will be provided when required. You can have 1 person accompany you if you require assistance. Let us know when you reserve your ride.

Days & Hours of Operation

The Out of Town Medical Transportation program operates Monday through Friday from 8:30 a.m. to 4:30 p.m. You should make your medical appointment between 9 a.m. and 4 p.m. 

Please note: During the school year, the service provider is also picking up school children. To receive the best service, you may want to make your appointment between 10 a.m. and 2 p.m.


Passengers are asked to show their Dial-A-Ride pass to the driver each time they enter the vehicle. Dial-A-Ride passes are available at the Senior and Disabled Center and provide 24 one way trips for $8.40.

Reservation Procedures

Once registered, you can book a ride by calling the Newington Senior and Disabled Center at 860-665-8778. Trips must be scheduled 2 days prior to travel. You will need to provide your name, address, telephone number, your Doctor’s name (or the name of the facility), address and telephone number and the time of your appointment. Your scheduled pick up time should be approximately 45 minutes before your appointment to ensure you get there on time.

Rides will be limited to 4 per person per month.

Return Transportation

When you are picked up for your medical appointment, the driver will provide you with a card containing a phone number. When your appointment is complete and you are ready to return home, you will need to call the number on the card. The driver will return to pick you up at their earliest convenience. Bear in mind, the wait could be as long as 1 hour.


If you need to cancel a scheduled trip, call the Newington Senior and Disabled Center main office at 860-665-8778. If you have not canceled your trip and do not answer your door, we may contact the Newington Police Department to check your welfare.

Reservation Reminders

  • Call at least 2 days before your appointment.
  • Have your Doctor’s address and phone number handy.
  • Let us know if you will be using a wheelchair or bringing an aide.